Business Development Manager, Forwarding & Road Freight - UAE
Full Time
Dubai - United Arab Emirates
About the Role
We are searching for a seasoned logistics professional to join our dynamic Sales team. As the Business Development Manager (Forwarding & Road Freight), you will play a key role in driving growth for our Forwarding and Road Freight division. You will leverage your deep industry knowledge and strong relationship-building skills to identify and secure new business opportunities while fostering strong connections with existing clients.
Market Analysis & Lead Generation:
• Conduct in-depth market research to identify new business opportunities within the Forwarding & Road Freight sector.
• Analyze marketing leads and qualify them as potential sales opportunities, focusing on industry trends and client needs specific to Forwarding & Road Freight.
• Develop targeted prospecting strategies to identify and connect with high-value clients.
Sales & Client Management:
• Develop and execute effective sales strategies to achieve and exceed sales targets for Forwarding & Road Freight services.
• Conduct cold calls and presentations to captivate potential clients and showcase Elite Co.'s solutions, highlighting cost-efficiency, reliability, and value proposition.
• Identify client needs and develop customized Forwarding & Road Freight solutions to ensure their satisfaction, exceeding expectations in areas like transit times, tracking capabilities, and customs clearance.
• Build and maintain strong, long-term relationships with clients through regular communication, proactive problem-solving, and exceeding service commitments.
• Negotiate contracts and pricing structures that are beneficial for both Elite Co. and the client.
• Oversee the onboarding process for new clients, ensuring a smooth transition and fostering trust from the outset.
• Manage existing client relationships by conducting regular account reviews, identifying upsell and cross-sell opportunities, and anticipating their evolving needs.
Reporting & Analysis:
• Prepare and deliver comprehensive reports on sales activities and performance metrics, including lead conversion rates, sales pipeline analysis, and client satisfaction surveys.
• Work closely with the Sales team and other departments (e.g., Operations, Finance) to ensure accurate data collection and reporting.
• Analyze sales data and market trends to identify areas for improvement and inform future sales strategies within the Forwarding & Road Freight division.
Industry Expertise & Innovation:
• Stay up-to-date on industry trends and competitor activity within the Forwarding & Road Freight market, identifying potential threats and opportunities.
• Research and propose new Forwarding & Road Freight service offerings to meet evolving client needs and market demands.
• Collaborate with internal teams (e.g., Operations, Marketing) to develop innovative solutions that enhance Elite Co.'s competitive edge in the Forwarding & Road Freight landscape.
Requirements
Qualifications and Certifications:
Education and Certification
Bachelor's degree in Business Administration, Transportation, Logistics, Supply Chain Management, or a related field (preferred).
Experience
• Minimum 5+ years of proven work experience in a Business Development, Sales, or Account Management role within the Forwarding & Road Freight industry.
• Hands-on experience with multiple sales techniques, including cold calling.
• Proven track record of exceeding sales quotas.
• Experience with CRM software (Hubspot) is essential.
• Excellent negotiation and communication skills with the ability to persuade and influence clients.
• Strong presentation skills with the confidence to captivate a large audience.
• Analytical skills to effectively review and interpret financial and operational data.
• Customer-oriented and a team player with a focus on building strong relationships.
• Proficient in MS Office Suite (Excel).
• Excellent time management and organizational skills.
• Strong understanding of financial planning principles.
• Excellent reporting and communication abilities.
About the Company