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Next-Level eCommerce Logistics Solutions in the GCC

Integrated Fulfilment, Warehousing, & Last-Mile Delivery From Elite Co.

As a leading full-service 3PL solutions provider in the GCC, Elite offers a wide range of smart strategies to help your eCommerce enterprise meet the logistical challenges of warehousing, order fulfilment, shipping, and delivery.

Our eCommerce solutions combine the fulfilment and logistics services that you need to conduct your online business and retail successfully in the Gulf Region—with the seamless integration and simplicity required for your customers’ total satisfaction.

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Etail Empowerment in Challenging Markets

The GCC is a complex region in which to do business, especially when it comes to cross-border trade. In this unpredictable environment, an experienced supply chain partner can significantly boost your eCommerce opportunities by handling all your shipping, packaging, and warehousing needs.

This allows you to focus on strengthening your core business and boosting sales. Drawing on our vast experience of logistics management in the Gulf, we have curated eCommerce solutions for businesses ranging from small online retail outfits to global corporate goliaths.

Based in the GCC? We’re With You From E-Store to Customer’s Door

Companies operating as legal entities and maintaining assets in the GCC typically need delivery services that are integrated with popular eCommerce platforms such as Shopify, Magento, or WooCommerce.

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If yours is one of those companies, Elite provides an easy-to-use Shopify plugin enabling you to schedule collections for your orders and print the airway bills (AWBs) that must accompany your consignments. This system also integrates tracing and tracking of goods in transit.

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We have a plugin for Magento coming soon, and if your enterprise has a bespoke system, we can integrate it with our solutions using our API, or you can access our services via our customer portal.

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International eCommerce Solutions

Do you sell into the GCC from the United States, UK, Europe, or elsewhere in the world, or do you have plans to do so?

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We can help you fulfil your customers’ orders directly or give your enterprise a real presence in the Gulf States. Choose from two solutions for international eCommerce fulfilment in the GCC, or combine them both for even more flexibility in your outbound supply chain.

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Direct-to-Customer (DTC) International Carriage

For occasional or low-volume sales into the GCC, we can fulfil your customers’ online orders via an express carriage solution, bringing your products into the GCC, clearing them through customs, and performing last-mile delivery to any location in the region.

These are the key steps taking place in our DTC logistics process:

  1. Your customer places an order.

  2. The parcel starts its journey from the country of origin to the GCC.

  3. When the parcel arrives at the GCC entry port, we pick it up and transport it to one of our local facilities.

  4. We process your package and ship it via our last-mile delivery service straight into the hands of your customer.

Import, Storage, and Fulfilment

If recent world events have taught retailers anything, it’s that the closer your inventory is to your customer base, the better. With our import, storage, and fulfilment solution, you can keep stock right here in the GCC and sell it out of our warehouses, increasing the options you can offer to consumers and minimizing delivery times.

Want to offer same-day, next-day, and on-demand delivery options? You can do it by choosing our import, storage, and fulfilment solution. It works pretty much like this:

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You export your inventory as FCL or LCL multimodal freight from the country of origin to the GCC.

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We provide customs clearance and serve as the Importer of Record, taking control of your goods on arrival in the GCC.

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We store your inventory in our warehouses

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Your GCC customers make their purchases from your online store(s) and their orders enter our system for fulfilment.

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We pick the products from the warehouse and deliver them to your customers.

eCommerce Solutions Tailored to Your Needs

If recent world events have taught retailers anything, it’s that the closer your inventory is to your customer base, the better. With our import, storage, and fulfilment solution, you can keep stock right here in the GCC and sell it out of our warehouses, increasing the options you can offer to consumers and minimizing delivery times.

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For example, we can:

  • Build customised interfaces to integrate our solutions into your ERP or WMS system

  • Manage and execute fulfilment directly within your ERP or WMS system if you prefer

  • Locate your inventory strategically in and around the GCC using our network of transportation and warehouse services

  • Provide a partial or total fulfilment service, including local returns management and handling to spare you from the costs and complexities of international customer returns

If recent world events have taught retailers anything, it’s that the closer your inventory is to your customer base, the better. With our import, storage, and fulfilment solution, you can keep stock right here in the GCC and sell it out of our warehouses, increasing the options you can offer to consumers and minimizing delivery times.

End-to-End Tracking and Transparency

We know that for retailers, visibility and control are critical elements of the logistics partner’s service. That’s why we’ve developed tools that ensure you and your customers have total transparency of the fulfilment process.

These are the key visibility features of our digital platform and technical services:

Real-time shipment tracking for you via our online customer portal

Real-time transfer of delivery or collection orders via API or batch transfers through our portal

Your customers benefit from full traceability, with SMS updates containing links to a live online map showing package progress.

Freight and Other Services for Your eCommerce Business

In addition to our standard and custom eCommerce solutions, Elite offers all the products, assets, and services you’d ever expect from a GCC logistics provider.

Our regional trucking network is operated directly by our managers, with our trucks, and our drivers, and we provide warehousing services in several locations across the GCC.

As your eCommerce enterprise expands and perhaps diversifies, we have the flexibility to offer continuous support, with discrete comprehensive services encompassing the following logistics specializations and disciplines:

  • Customs brokerage services

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  • Dedicated logistics contracts

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Please check out our main services page for an overview of all our GCC and international supply chain solutions for eCommerce and other commercial sectors.

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